For more than 7 years, we, Hugel Trading Solutions India Pvt. Ltd., have been serving clients across India with complete dedication as a reliable trader and supplier of various agro food products. Our focus is to bring pure and fresh agricultural products straight from the producers.
We deal with a wide range of products including Maida Flour, Chana Dal, Moong Dal, Raw Rice, Boiled Rice, Fresh Lemon, White Sugar, Fresh Onion, etc. We are focused on each product to ensure that each of them is free from adulterants and dry preservatives. Moreover, we give due importance to the packaging and thus pack them using the highest-grade packaging materials to safeguard their freshness.
We have a full-fledged team of highly experienced professionals, who consistently work to serve the best product range to customers. The team is our backbone and ensures we walk straight to achieve our vision. We provide our clients with the highest grade of quality products that they seldom find anywhere else at such competitive prices. We ensure all our products are free from any kind of contaminants, preservatives, chemicals, and artificial colours. We also check the moisture content, pesticide content, etc. to deliver the finest products.
Client Satisfaction
To say client satisfaction is significant to a business is an understatement. Client satisfaction for us is the most important part of our business deals and it makes every difference in the market. We ensure that even a client with small order is handled carefully and provided with a good experience. We focus on building long-standing clients rather than quick profits, and therefore our endeavour is to create a congenial environment for clients to do easy and transparent business with us. We measure the general satisfaction of our clients with a streamlined customer satisfaction score that determines what exactly influences the satisfaction or even the lack of it. There are other touch-points on which we measure client satisfaction, they are how we deal with clients, what type of features they like in our services and products, how frequently they make a purchase and others. We analyse client satisfaction and take steps to improve it for our business.
Vendor Management
We have implemented an excellent vendor management system to coordinate with vendors to ensure proper services to the customers. As a reliable trading company, we work with reputed vendors, who understand our business process and requirements for quality food products. Our company chooses those companies as vendors that provide the finest quality products such as Chana Dal, Raw Rice, White Sugar, Maida Flour, Moong Dal, Fresh Onion and many more.
Our vendors are chosen with high care, following are some of the steps that we take, before signing agreements:
- Assessing vendors for their quality of products, time of orders supply and product costs.
- Checking the policies and terms & conditions of the deal
- Visiting their premises to ensure hygiene standards are maintained
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